Summer Sweatpants (Black)

Returns Policy

Exchange and Return requests must be submitted within 7 days from the date of receiving the shipment, and the item must be in its original condition with the size tag attached

In case of Return, the customer bears the shipping cost to and from the destination, which will be 160 EGP or 180 EGP, even during free shipping periods.

No requests will be accepted after the specified period.

Any item that is damaged or missing its tag will not be eligible for return or exchange.

Each shipment is allowed one process only: either a return or an exchange.

The customer is responsible for any additional shipping fees arising from the return or exchange.

If the customer requests both a return and an exchange, this is only accepted if the shipment contains more than one item.

During free-shipping promotions, the customer must cover both-way shipping costs for returns or exchanges.

Refunds are issued only via InstaPay or Vodafone Cash within 14 days after receiving the returned item and confirming its condition.

If the order is refused during inspection while the courier is present, a fee of 80 EGP must be paid.

If you receive a damaged, defective, or incorrect item, we provide a free replacement with no additional shipping fees, valid for 7 days from the date of delivery.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.